Revara
Terms of Service
Terms for using Revara
These terms explain how Revara may be used, how subscriptions and fair-use limits work, what customers are responsible for, and the limits that apply to the service. By creating an account, selecting a plan, clicking to accept these terms or using Revara, you agree to these terms.
1. About Revara
Revara is software for managing clients, quotes, invoices, credit notes, document details, PDF documents, reminders, subscriptions and support requests. These Terms of Service apply to your use of the Revara website, application and related services.
If you use Revara on behalf of a business or organisation, you confirm that you have authority to accept these terms for that business or organisation. References to “you” include that business or organisation where applicable.
2. Eligibility and account security
You must be at least 18 years old to use Revara. You must provide accurate account, business, billing and contact information and keep it up to date.
You are responsible for keeping your account secure, choosing a strong password, protecting verification codes and telling us promptly if you suspect unauthorised access. You are responsible for activity under your account, including information entered about clients, quotes, invoices, credit notes, business details, payment details and email recipients.
Where private beta access is enabled, Revara may restrict new account creation to approved email addresses. Existing users are not granted any right to invite others unless Revara confirms this in writing.
3. Plans, limits and subscriptions
Revara currently offers Basic, Plus and Pro plans. Basic is free and limited. Plus and Pro are paid subscription plans with wider usage and features. Current plan descriptions and prices are shown on the Revara pricing page and may change for future billing periods.
- Basic: free, 5 active clients, 5 new quotes per calendar month and 5 new invoices per calendar month, with document preview and download. Basic does not include Revara email delivery, online quote responses or online invoice payments.
- Plus: £14.99 per month, 15 active clients, 15 new quotes per calendar month and 15 new invoices per calendar month, with email delivery, online quote responses, online invoice payments through Stripe and standard support.
- Pro: £24.99 per month, 500 active clients, 500 new quotes per calendar month and 500 new invoices per calendar month, all Plus features and priority support.
Technical limits are enforced by the application and database. We may prevent or restrict actions that exceed your plan, appear abusive, risk service reliability or breach these terms. Pro offers significantly higher usage than Plus, subject to the stated plan caps and fair-use protections. Plan limits may be updated prospectively if Revara changes its pricing or packaging.
Priority support means priority handling for support requests. It does not create a guaranteed response time or service-level agreement unless Revara separately agrees one in writing.
4. Fair use policy
Revara is designed for ordinary small-business quote, invoice and client record management. You must not use Revara in a way that creates unreasonable load, sends spam, bypasses plan limits, automates abusive requests, stores unrelated bulk data, mass-generates documents outside normal business use, or harms service reliability for other users.
Fair use applies even where a feature has no separately advertised numeric limit, including credit notes, reminders, support messages, PDF generation, storage and email delivery. If use becomes excessive or risky, we may apply rate limits, temporary restrictions, additional verification, support review, suspension or a requirement to move to a more suitable plan or arrangement.
5. Payments, billing and cancellation
Paid subscriptions are processed by Stripe. Revara does not store full card numbers or card security codes. Access to paid features is granted only after Stripe confirms the relevant payment or subscription state through trusted server-side billing flows.
By starting a paid subscription, you authorise Stripe to charge the payment method you provide for recurring subscription fees, taxes where applicable, and any agreed charges. Prices are shown before checkout. You are responsible for ensuring payment and billing details are accurate.
Where online invoice payments are available on your plan, your clients may be able to pay eligible invoices through Stripe using a public invoice link. Invoice proceeds are processed by Stripe for your connected Stripe account; Revara does not hold your invoice proceeds, store card details, collect bank details or manually transfer client funds. Stripe processing fees may apply separately to invoice payments and are not included in the Revara subscription price.
Online invoice payments require a connected Stripe account, ongoing Stripe eligibility, active card-payment and payout capabilities, an active public invoice link, an eligible unpaid invoice and Revara’s payment feature being available in the relevant environment. Downgrading to Basic prevents new online payment enablement and new Checkout Sessions, but does not remove already issued public invoice views or historical payment records.
You can manage or cancel a paid subscription through the billing portal made available inside Revara. Unless stated otherwise at checkout or required by law, subscription fees are billed in advance and are not automatically refunded for unused time.
If a subscription is cancelled, access may continue until the end of the current billing period and then move to the plan available after cancellation. If Stripe, Revara or provider records disagree, Revara may pause, restrict or review access until the issue is reconciled safely. Revara may cancel unexpected duplicate subscriptions where needed to protect billing integrity, but refunds are not issued automatically without review.
6. Acceptable use
You must not use Revara to:
- break the law, infringe rights or send unlawful, misleading, harmful, abusive or discriminatory content;
- upload malware, attempt unauthorised access, probe security controls, bypass rate limits or bypass plan limits;
- send spam, unsolicited marketing, phishing, fraudulent documents or unwanted reminders through Revara email features;
- enter personal data, bank details, documents or customer information that you are not entitled to process or share;
- misrepresent who a document is from, alter issued documents outside intended correction workflows, or use Revara for fraudulent accounting records;
- interfere with Revara, Supabase, Vercel, Stripe, Resend or any connected provider.
We may suspend, restrict or terminate access if we reasonably believe an account breaches these terms, creates security risk, causes operational harm, risks provider suspension, or exposes Revara or others to legal or financial risk.
7. Your customer and document data
You own or remain responsible for the data you enter into Revara, including client records, notes, quotes, invoices, credit notes, logos, business details and PDF documents. You grant Revara the rights needed to host, process, transmit, secure, back up, display and delete that data to provide the service.
You are responsible for ensuring that client data, billing addresses, document content, bank details, VAT details, invoice references, quote references, credit notes, quote response links and email recipients are accurate, lawful and appropriate. Revara provides software tools; it does not verify the legal, tax, accounting or commercial correctness of your documents.
Where online quote responses are available, Revara may let a quote recipient view a secure quote page and accept or decline the quote without creating a Revara account. You are responsible for sharing quote links only with intended recipients. Responses may be recorded in Revara, update the quote status and appear in related client activity records.
8. Accounting, tax and legal responsibility
Revara is not a law firm, accountant, tax adviser, payment institution or regulated financial adviser. Features such as VAT fields, credit notes, immutable issued documents, invoice statuses and analytics are designed to help with record keeping, but you remain responsible for checking legal, tax and accounting requirements that apply to your business.
You should not rely on Revara as your only source for tax, accounting, regulated financial, legal or compliance decisions. You should keep appropriate records and obtain professional advice where needed.
9. Emails and deliverability
Revara may send account codes, password reset codes, password change codes, email-change notifications, support messages, quote emails, invoice emails, credit note emails, quote response notifications, plan emails, cancellation emails and reminders through email providers. You are responsible for ensuring customer email addresses are correct and that you have permission to contact recipients.
Email delivery can be affected by recipient systems, spam filters, provider outages, suppression lists and incorrect addresses. A provider acceptance event does not guarantee that a recipient read or received an email. You should follow up by other means where a document or reminder is business-critical.
10. Third-party providers
Revara relies on providers including Supabase, Vercel, Stripe and Resend. Their availability, security controls, limits and terms may affect how Revara operates. We are not responsible for provider outages or failures outside our reasonable control, but we will take reasonable steps to maintain service reliability and recover safely.
11. Security and availability
Revara uses safeguards such as authentication, server-side validation, rate limiting, private storage, Row Level Security, immutable issued-document controls and protected billing/webhook flows. You must not attempt to bypass, test without permission, weaken or interfere with these controls.
We aim to keep Revara available and reliable, but we do not guarantee uninterrupted or error-free service. We may carry out maintenance, security updates, emergency changes, provider migrations or operational restrictions where needed.
12. Intellectual property
Revara, including its software, design, branding, website, interface, workflows and documentation, belongs to Revara or its licensors. You may use Revara only as permitted by these terms. You must not copy, reverse engineer, resell, scrape, frame, benchmark for competitive purposes or exploit Revara except where allowed by law or agreed in writing.
You retain rights in your own business names, logos, customer data and document content, subject to the licence you grant Revara to provide the service.
13. Data protection
Our Privacy Policy explains how we handle personal data. You must only enter personal data into Revara where you have the right and lawful basis to do so. Where you use Revara to process data about your own customers, you are responsible for your own privacy notices and data protection compliance.
If you need a separate data processing agreement for business use, contact support@revara.uk before relying on Revara for that requirement.
14. Account deletion and termination
You may request account deletion from inside Revara. If you have an active paid subscription, Revara will attempt to cancel the verified linked Stripe subscription before deleting the account. Account deletion is intended to remove the Supabase Auth user, workspace records and owned private storage objects, subject to records we are required or permitted to retain for legal, accounting, fraud prevention, dispute, backup or security reasons.
You are responsible for exporting or keeping any records you need before deleting your account. We may suspend or terminate access if you materially breach these terms, fail to pay amounts due, create security or legal risk, misuse email features, or use Revara in a way that harms the service or others.
15. Disclaimers
Revara is provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not promise that Revara will meet every business, accounting, tax or legal requirement, that documents will always be accepted by third parties, or that every email will be delivered or read.
16. Liability
Nothing in these terms limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
To the fullest extent permitted by law, Revara is not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of business, loss of goodwill, loss of anticipated savings, loss of data caused by your deletion request or failure to export records, losses caused by inaccurate data entered by users, third-party provider failures, recipient email failures or misuse of the service.
Subject to the paragraphs above and unless a higher amount is required by law, Revara’s total liability relating to the service is limited to the amount you paid to Revara for the service in the 12 months before the event giving rise to the claim, or £100 if you only used the free Basic plan.
17. Changes to Revara or these terms
We may improve, update, add or remove features as Revara develops. We may update these terms from time to time. If changes are material, we will take reasonable steps to bring them to users’ attention. Continued use after changes take effect means you accept the updated terms.
18. Governing law
These terms are governed by the laws of Scotland. The courts of Scotland will have exclusive jurisdiction, except where consumer law gives you mandatory rights to bring a claim elsewhere.
19. Contact
If you have questions about these terms, contact support@revara.uk.